The location of the computer on which these user files are stored determines the data protection regulations that are applicable for the files. The server location can also be important to know, particularly for businesses. And particularly sensitive data simply shouldn’t be uploaded to the computer cloud in the first place.

For this reason, experts advise users to encrypt all files that have been uploaded to a cloud storage service.

The problem with using online storage services is it can be difficult to know exactly who has access to your files besides you. It wasn’t just hackers who were able to gain access to a variety of accounts on these different storage providers: the NSA also broke into many Dropbox user accounts. The forum discussion indicates that it also applies to Windows.Several cloud storage providers have received negative press in the past when it comes to data protection. It looks as if this is an issue with the application that links the computer directly with DropBox. The menu bar details indicated that files were being *up*loaded, but I would expect only deleted. The index on the web site shows that I have plenty of space.Įven after clearing space by moving files out of the DropBox folder on the computer there is no change. So, I looked further: they don't show in my OS X folder, but do on my iPad, and on the website access.

I uploaded files that weren't rejected by DropBox, however they didn't appear, and when I was about to send them again the message showed they had already been uploaded. I'm using OS X, but Windows users have reported the same behaviour. So the files are not lost it's the desktop app that is not syncing once the quota has been reached or exceeded. I can access them via the DropBox iOS app. In short, I can see the files on the web site, and access them, just not via the convenient folder on the computer itself. This is what I submitted to the help, via email form, and may cast some light for others with the problem.

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